STOVELL FLEET SERVICES LLC — 1952 W 78TH PL, LOS ANGELES, CA 90047-0000
Phone: (323) 216-7375 | Email: davin@stovellfleet.com

These Terms and Conditions ("Terms") govern the relationship between STOVELL FLEET SERVICES LLC ("we", "us", "our") and you ("Client"). By engaging our services, you agree to these Terms. STOVELL FLEET SERVICES LLC is a California limited liability company at 1952 W 78TH PL LOS ANGELES CA 90047-0000. We reserve the right to update these Terms; continued use constitutes acceptance.

"Company" means STOVELL FLEET SERVICES LLC. "Client" means you. "Services" means all automotive repair, maintenance, diagnostics, and roadside assistance. "Work Order" means the document outlining services and costs. "Vehicle" means your motor vehicle. "Parts" means components used in repairs. "Estimate" means preliminary cost assessment. "Repair Authorization" means your approval to proceed. "Warranty" means limited guarantee. "Force Majeure" means unforeseeable circumstances. "Confidential Information" means non-public business data. "Effective Date" means acceptance date.

We provide services as described in the Work Order. We may refuse service for any lawful reason. Initial assessment includes inspection, diagnostics, and road testing. No work commences without your Repair Authorization. If additional issues are found, we will notify you and obtain authorization before proceeding. Services are performed at our location unless on-site/roadside is agreed. Completion times are estimates, not guarantees.

Estimates are valid for 15 days. Actual costs may vary due to hidden conditions; we obtain authorization before exceeding estimate by 15%. Fees include labor, parts, supplies, disposal, and taxes. Labor uses flat-rate or actual time. Payment due upon completion. We accept cash, cards, checks. Late payment incurs 1.5% monthly interest. We reserve mechanic's lien rights.

We use OEM, aftermarket, or remanufactured parts meeting or exceeding specifications. Invoice clearly indicates part type. Parts are warranted per manufacturer policy. Installed parts cannot be returned. Client-supplied parts accepted at our discretion, no warranty provided, additional fees may apply.

Labor Warranty: 90 days from service completion for workmanship defects. Parts Warranty: per manufacturer (up to 12+ months). Exclusions: misuse, abuse, neglect, accidents, improper maintenance, modifications, contaminated fluids, racing, commercial use, normal wear. All implied warranties disclaimed to extent permitted. Warranty service requires returning vehicle to our facility at your expense.

Provide accurate vehicle information. Ensure vehicle accessibility. Authorize services in writing. Pay fees when due. Maintain vehicle per manufacturer recommendations. Communicate concerns promptly and in good faith.

We are not liable for direct, indirect, incidental, special, consequential, or exemplary damages. Total liability shall not exceed fees paid for the specific service. Not liable for: failure to follow recommendations, undisclosed issues, improper fuels/additives, manufacturer defects, modifications, accidents, theft, normal wear, Client-supplied parts, pre-existing conditions. Services provided "as is."

Storage fees accrue after notification of completion. We will make reasonable efforts to contact you. Vehicle released upon full payment. Identification and proof of ownership required. Unclaimed vehicles may be sold at auction per California law.

We maintain comprehensive liability, garagekeeper's, and workers' compensation insurance. You indemnify us against claims arising from your use of services, your vehicle, your breach of Terms, your negligence, or pre-existing conditions. You are responsible for maintaining insurance on your vehicle.

Informal resolution first via (323) 216-7375 or davin@stovellfleet.com. If unresolved in 30 days, non-binding mediation in Los Angeles County. If mediation fails, binding arbitration per AAA rules in Los Angeles County. Claims must be brought within 1 year. You waive jury trial and class action rights.

California law governs. Exclusive jurisdiction in Los Angeles County courts. Invalid provisions severed; remainder in effect. Waiver must be in writing. Entire agreement supersedes prior communications. Modifications must be in writing.

We are not liable for delays from acts of God, war, terrorism, strikes, supply disruptions, fires, floods, earthquakes, government actions, or other unforeseeable events. We will notify you and resume when practicable. If event persists over 30 days, either party may terminate.

Invalid provisions eliminated or limited to minimum extent; remaining provisions continue in full force.

STOVELL FLEET SERVICES LLC, 1952 W 78TH PL LOS ANGELES CA 90047-0000.
Phone: (323) 216-7375
Email: davin@stovellfleet.com
Hours: Mon-Fri 8AM-6PM PT.