STOVELL FLEET SERVICES LLC — 1952 W 78TH PL, LOS ANGELES, CA 90047-0000
Phone: (323) 216-7375 | Email: davin@stovellfleet.com

STOVELL FLEET SERVICES LLC ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services. By engaging our services, you consent to these data practices. We comply with CCPA and CalOPPA. Contact us at the information in Section 12 with questions.

Personal Identifiers: name, address, email, phone, driver's license.
Vehicle Information: make, model, year, VIN, plate, mileage, service history.
Transaction Information: services, parts, fees, payment history.
Communication Records: emails, texts, calls, chats.
Website Information: IP, browser, OS, pages viewed, cookies.
Employment Information: work history, education, references, background checks.
Photographic/Video: vehicle photos, security camera footage.
Voice Recordings: calls recorded with consent.

Providing Services: diagnose, repair, communicate.
Communication: updates, reminders, follow-ups, marketing (opt-out available).
Processing Payments: verify, process, prevent fraud.
Warranty/Recall: identify recalls, coverage.
Improving Services: analyze usage and feedback.
Legal Compliance: comply with laws, court orders.
Marketing: send promotions with consent.
Business Administration: accounting, training, quality assurance.
Research: aggregated anonymized data.

Contractual Necessity: to fulfill our obligations to you.
Legitimate Interests: improve services, market, prevent fraud, manage business.
Consent: for marketing and certain collections (withdrawable).
Legal Compliance: tax, consumer protection, legal requests.
Vital Interests: emergency situations.
Public Interest: regulatory reporting.

We do not sell your information. We share with: Service Providers (payment processors, parts suppliers, IT, legal, accounting) contractually obligated to protect data. Vehicle Manufacturers/Warranty Providers for claims and recalls. Government Agencies when required by law. Business Transfers in mergers/acquisitions (you will be notified). Legal Proceedings in response to court orders. Insurance Companies for claims. Client References with your consent. Security and Protection to prevent fraud or harm.

We implement administrative, technical, and physical safeguards including encryption, access controls, secure facilities, employee training, and regular security assessments. No method of transmission is 100% secure. We retain data as long as necessary for business, legal, and tax purposes.

CCPA Rights:
• Right to Know: what data collected, used, shared
• Right to Delete: request deletion of your data
• Right to Opt-Out: of sale — we do not sell your data
• Right to Non-Discrimination: no penalty for exercising rights

To exercise rights: call (323) 216-7375 or email davin@stovellfleet.com. We verify identity before responding. Authorized agents may submit requests with written permission. Marketing Opt-Out: follow unsubscribe instructions or contact us. Cookie Controls: adjust browser settings.

We do not knowingly collect information from children under 13. If we learn we have, we will delete it. If you are a parent/guardian and believe your child provided information, contact us at davin@stovellfleet.com.

We operate in the US. If you are outside the US, your data may be transferred to the US. We ensure appropriate safeguards per applicable law.

Our website may link to third parties. We are not responsible for their privacy practices. Review their policies before providing information.

We may update this policy. Changes posted on our website. Material changes will be notified. Your continued use constitutes acceptance.

STOVELL FLEET SERVICES LLC, 1952 W 78TH PL LOS ANGELES CA 90047-0000.
Phone: (323) 216-7375
Email: davin@stovellfleet.com
Hours: Mon-Fri 8AM-6PM PT.